IT Services
Managed IT support that feels in-house
Proactive monitoring, fast response, and a fixed monthly fee. We become your IT department — accountable, responsive, and easy to reach.
Why it matters
What you get with this service
Predictable cost
Fixed monthly fee per user. No surprise invoices, no per-ticket surcharges.
Faster resolution
Average 12-minute first response, 4-hour resolution on standard tickets.
Proactive prevention
We catch issues before your users notice. Monitoring, patching and tuning included.
What's included
Everything covered, end-to-end
A single, fixed-fee engagement covers the entire scope. No surprise invoices, no scope creep.
- 24/7 monitoring of servers, networks and endpoints
- Unlimited remote support during business hours
- On-site visits when remote isn’t enough
- Automated patching for OS and applications
- Asset inventory and licence tracking
- Monthly performance and incident reports
- Named technical account manager
- Onboarding and offboarding of staff devices
FAQ
Questions clients usually ask
How quickly will you respond?+
Tickets are acknowledged within 60 minutes during business hours. Critical incidents trigger 24/7 escalation paths.
Do you cover Mac and Windows?+
Yes. We support Windows, macOS, and the major Linux distributions, plus mobile device management on iOS and Android.
Can you work with our existing software vendors?+
Yes. We act as your single point of contact and coordinate with third-party vendors on your behalf.
Ready to talk to your new IT team?
Tell us what you need. We'll respond within one business hour during working hours.